||2 of 2 people found the following review helpful.| Hello to a great resource for the service business|By Marco Pizzaiolo|My wife and I own/operate a recreational cooking school in New York City and have had the good fortune of working firsthand with Kate since opening our business 6 years ago. In a nutshell Kate has been our customer service "compass" throughout our success, guiding us towards a welcoming way of interacting wi||“Edwards, a consultant, provides useful guidelines for customer service. … The book emphasizes an understanding of customer service as a conversation. … The book is written in a conversational tone with engaging examples. Summing Up: Recom
Hello! And Every Little Thing that Matters will transform the way businesses interact with customers – delivering a big impact with small ideas. Impactful ideas for businesses on how to treat their customers, from saying Hello to everyone who you encounter to making sure the chairs in your place of business are comfortable.
[PDF.mt51] Hello!: And Every Little Thing That Matters Rating: 3.92 (766 Votes)
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You easily download any file type for your gadget.Hello!: And Every Little Thing That Matters | Kate Edwards. I was recommended this book by a dear friend of mine.
