||1 of 1 people found the following review helpful.| A Must-Read Guide to Exceptional Results|By D. H. Schmalensee|This is a must-read book for leaders of any organization that wants a road map to exceptional results. It works for organizations in any industry (education, healthcare, services, manufacturing, government or nonprofit), and it can help organizations that are in crisis as well as those that are doing "pretty good".|From the Back Cover||“We Baldrige aficionados love to brag that the Baldrige Criteria is non- prescriptive. Unfortunately, this leaves a new leader at a loss for a source of the “answers.” This book is a source of the answers assembled by two
The definitive guide to implementing Baldrige Criteria in any organization—from the team that has worked with 18 Malcolm Baldrige Award winners
For organizations in both the public and private sectors, the coveted Malcolm Baldrige National Quality Award is the gold standard to which all leaders aspire. With this action-ready guide from the renowned experts at BaldrigeCoach, you too can master the principles of Baldrige Criteria, harness ...
[PDF.uy09] Leading the Malcolm Baldrige Way: How World-Class Leaders Align Their Organizations to Deliver Exceptional Results (Business Books) Rating: 4.64 (779 Votes)
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