||0 of 0 people found the following review helpful.| A complete book of the field|By Customer|A very usefull book with previous and current theories within the field of Crisis Communication
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When a crisis breaks out, it’s not always just the organization that reacts - the news media, customers, employees, trade associations, politicians, activist groups, and PR experts may also respond.
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You easily download any file type for your device.Organizational Crisis Communication: A Multivocal Approach | Finn Frandsen, Winni Johansen. I have read it a couple of times and even shared with my family members. Really good. Couldnt put it down.