The must-read summary of Bill Price and David Jaffe's book: "The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy & Control Costs".
This complete summary of the ideas from Bill Price and David Jaffe's book "The Best Service Is No Service" shows that customers don't want a "relationship" with a company - they want to buy their product and they want it to work. In fact, customer service relationships are a...
[PDF.xc89] Summary: The Best Service Is No Service: Review and Analysis of Price and Jaffe's Book Rating: 4.65 (776 Votes)
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You can specify the type of files you want, for your gadget.Summary: The Best Service Is No Service: Review and Analysis of Price and Jaffe's Book | BusinessNews Publishing. I was recommended this book by a dear friend of mine.