||2 of 2 people found the following review helpful.| I really enjoyed Your Customer is the Star|By Will Biscan|I really enjoyed Your Customer is the Star. I read the paragraphs about Megan Millennial's hypothetical day (laying out step by step how a millennial shops and what her expectations are) out loud to my family because I couldn't stop thinking about that part for days after it.
Thanks to Micah for keeping the b||"The Millennial generation has made the customer service landscape more complicated than ever. Micah Solomon is the best and most experienced guy I know to guide you through this landscape, and he does it with humor, customer stories, and data." Jonathan F
New from Forbes Media: Everything you need to know to transform your customer service experience and delight a new generation of customers. In this groundbreaking volume, America's top customer service authority explains how your customers have changed-and how the customer service and customer experience you provide needs to change as well.
This is true whether your customers are members of the Millennial generation, Baby Boomers, or otherwise.&n...
[PDF.jt40] Your Customer Is The Star: How To Make Millennials, Boomers And Everyone Else Love Your Business Rating: 4.88 (701 Votes)
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You can specify the type of files you want, for your gadget.Your Customer Is The Star: How To Make Millennials, Boomers And Everyone Else Love Your Business | Micah Solomon. A good, fresh read, highly recommended.
