[Free] Indispensable: How To Become The Company That Your Customers Can't Live Without






 | #1087010 in eBooks |  2007-04-27 |  2007-04-27 | File Name: B000PY4IT0


||0 of 0 people found the following review helpful.| Meh.|By Lalabakes|This book is okay - to be honest, I thought the case studies would have more facts and figures and statistics, but they were just his opinions of places he frequents (and the companies featured are probably his clients, which means he's obviously biased). He also kept reiterating the same basic points over and over again - I guess just to make sure he filled|From the Inside Flap|Intense business competition has made many products and services interchangeable, and made price the ultimate determinant for consumers. When customers know they can get the same product at a lower price from someone else, they will. That i

A five-step strategy for turning a commodity into a necessity

When products and services become interchangeable, price becomes the ultimate determinant for consumers. Indispensable shows businesses how to break out of that cycle by using The Five Drivers-a strategy that takes companies to the next level of performance. Renowned business consultant Joe Calloway looks at how real companies have made their product or service "mission critical," and satisfied c...


[PDF.bz99]  Indispensable: How To Become The Company That Your Customers Can't Live Without
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